1. Arrival & Departure

Standard check-in time is 2:00 PM and check-out time is 12:00 PM (noon). Early check-in or delayed check-out may be arranged subject to schedule availability.

2. Maximum Guest Capacity

The residence is licensed to accommodate up to 8 registered overnight guests. Unregistered additional overnight visitors are not permitted without advance consent from the property management.

3. Jacuzzi & Rooftop Guidelines

The private rooftop jacuzzi is heated and prepared for your exclusive enjoyment. Guests are requested to shower before entering and refrain from using glass containers directly inside the tub. Rooftop barbecue facilities should be used with reasonable care regarding ash disposal and fire safety.

4. Neighborhood Consideration & Noise

Lubhu is a tranquil residential town. We request all guests to observe quiet outdoor hours starting from 10:00 PM out of courtesy to our neighborhood community.

5. Cancellation & Rescheduling

Flexible cancellations and date modifications are honored when requested at least 5 days prior to scheduled check-in. For emergency weather or flight disruption situations, we do our utmost to accommodate date shifts without penalizing guests.

6. Pet Policy

Pets are not allowed on the property (service animals only). This policy helps ensure clean, allergen-free comfort for all incoming guests.

7. Property Safety & Surveillance

For guest safety, five exterior security cameras monitor the property entry points: one covers the front yard, two cover the exterior sides of the house, and two are positioned at the inside corner of the staircase to monitor the stairway area. There are no cameras inside any private rooms or living areas.

8. In-Person Welcome by Host

Your host, Dream M (speaks English and Hindi, with a 100% response rate), will greet you in person upon arrival to provide keys and introduce all villa amenities.